Mactan-Cebu International Airport Authority proudly announces that Mactan-Cebu International Airport (MCIA) has once again been recognized as the 2025 Airport Service Quality (ASQ) Best Airport Award in the 5–15 million passengers category in the Asia-Pacific region.

Notably, this marks the second time that Mactan-Cebu International Airport (MCIA) has earned this prestigious recognition, having previously secured the same Airport Service Quality (ASQ) Best Airport Award in the 5–15 million passengers category in the Asia-Pacific region for 2024. The back-to-back achievement reaffirms the airport’s consistency in delivering exceptional passenger experience.

“Winning this prestigious global accolade reflects the strong collaboration between the government and our private sector partners. By continuously elevating our operational standards and setting new benchmarks for efficiency, we are proving our readiness to handle the growing demand for Cebu as a global destination. We are committed to making MCIA the ultimate gateway to the Philippines,” said MCIAA General Manager and CEO Mr. Julius G. Neri Jr.

The prestigious ASQ Awards, presented by Airports Council International (ACI), are among the most respected distinctions in the aviation industry, based on real-time passenger feedback covering key service touch points such as comfort, convenience, cleanliness, efficiency, and overall satisfaction.

The award highlights MCIA’s continued transformation into a premier international gateway, driven by strategic infrastructure developments, seamless passenger processing, and enhanced customer-focused initiatives that reflect the warmth and hospitality of Cebuano culture.

It likewise reinforces MCIA’s position as a vital tourism and economic driver in the Visayas, supporting Cebu’s growing connectivity, boosting investor confidence, and strengthening the region’s role as a key hub for domestic and international travel.

MCIAA, alongside its private sector partner Aboitiz InfraCapital Cebu Airport Corporation (ACAC), acknowledged that the dedication of its employees, airline partners, concessionaires, and stakeholders whose collective efforts ensure that passengers consistently experience safe, efficient, and memorable journeys through MCIA.

As global travel continues to rebound, MCIA remains focused on sustaining service excellence, expanding capacity, and introducing innovations that enhance passenger comfort while contributing to the Philippines’ broader aviation and tourism growth.