MCIA Attains ACI Airport Customer Experience Accreditation Level 3 The Mactan-Cebu International Airport has recently achieved Airport Customer Experience Accreditation Level 3 from Airports Council International (ACI). This milestone signifies MCIA’s advancement from customer experience planning to active implementation across airport operations and service delivery. More than an institutional achievement, this accreditation is a shared continue reading : MCIA Attains ACI Airport Customer Experience Accreditation Level 3