For complaints and/or concerns, contact MCIAA through (contact number) or (email) or fill out the Online Form provided.

General Managers Office
Mactan Cebu International Airport Authority
Lapu-Lapu Airport Road, Lapu-Lapu City
Cebu, Philippines 6016
Tel. Number: (032) 494-8020 local 1000, 1001
Email Address: hp.vog.aaicm@oap

Public Affairs Office
Tel. Number: (032) 494-8020 local 1301, 1302
Email Address: pao.mciaa@gmail.com, hp.vog.aaicm@oap

For Operations
Airport Operations Department
Tel. Number: (032) 494-8020 local 5001 and 5002
Email Address: hp.vog.aaicm@snoitarepo

For Security and Safety Concerns
Emergency and Security Services Department (ESSD)
Tel. Number: (032) 494-8020 local 6001 and 6002
Email Address: hp.vog.aaicm@dsse

Aerodrome Safety
Safety Management Systems Unit (SMSU)
Tel. Number: (032) 494-8020 local 1731
Email Address: hp.vog.aaicm@mlj_sms

For Data Privacy Concerns:
Atty. Cyril B. Apao
Tel. Number: (032) 494-8020 local 1200
Email Address: hp.vog.aaicm@opd

For Whistleblowing Concerns:
Email Address: hp.vog.aaicm@opd