For complaints and/or concerns, contact MCIAA through (contact number) or (email) or fill out the Online Form provided.

General Managers Office
Mactan Cebu International Airport Authority
Lapu-Lapu Airport Road, Lapu-Lapu City
Cebu, Philippines 6016
Tel. Number: (032) 494-8020 local 1000, 1001
Email Address: pao@mciaa.gov.ph

Public Affairs Office
Tel. Number: (032) 520-6008
Email Address: pao.mciaa@gmail.com, pao@mciaa.gov.ph

For Operations
Airport Operations Department
Tel. Number: (032) (032) 494-8020 local 5001 and 5002
Email Address: operations@mciaa.gov.ph

For Security and Safety Concerns
Emergency and Security Services Division (ESSD)
Tel. Number: (032) (032) 494-8020 local 5001 and 5002
Email Address: mciaa_essd@yahoo.com

Aerodrome Safety
Safety Management Systems Unit (SMSU)
Tel. Number:
Email Address: mciaasafetyoffice@gmail.com

For Data Privacy Concerns:
Atty. Cyril B. Apao
Tel. Number: (032) 494-8020 local 1200
Email Address: dpo@mciaa.gov.ph

For Whistleblowing Concerns:
Email Address: dpo@mciaa.gov.ph