For complaints and/or concerns, contact MCIAA through (contact number) or (email) or fill out the Online Form provided.
General Managers Office Mactan Cebu International Airport Authority Lapu-Lapu Airport Road, Lapu-Lapu City Cebu, Philippines 6016 Tel. Number: (032) 494-8020 local 1000, 1001 Email Address: pao@mciaa.gov.ph
Public Affairs Office Tel. Number: (032) 494-8020 local 1301, 1302 Email Address: pao.mciaa@gmail.com, pao@mciaa.gov.ph
For Operations Airport Operations Department Tel. Number: (032) 494-8020 local 5001 and 5002 Email Address: operations@mciaa.gov.ph
For Security and Safety Concerns Emergency and Security Services Department (ESSD) Tel. Number: (032) 494-8020 local 6001 and 6002 Email Address: essd@mciaa.gov.ph
Aerodrome Safety Safety Management Systems Unit (SMSU) Tel. Number: (032) 494-8020 local 1731 Email Address: sms_jlm@mciaa.gov.ph
For Data Privacy Concerns: Atty. Cyril B. Apao Tel. Number: (032) 494-8020 local 1200 Email Address: dpo@mciaa.gov.ph
For Whistleblowing Concerns: Email Address: dpo@mciaa.gov.ph